Transform Managers Into Inspiring Leaders in Just 13 Sessions

From the bestselling book Firm Feedback in a Fragile World — a proven curriculum for building confident, effective leaders
for just $499.

Why Most Managers Struggle (And What It Is Costing You)

More than half of all managers have never received formal leadership training. Left to learn through trial and error, they often (without meaning to) create environments with higher absenteeism, lower productivity, and greater turnover. Most want to lead well and support their teams; they simply need a clear, practical plan to show them how.

A Complete Roadmap to Leadership Growth

Engaged employees don’t happen by chance. They’re built through regular, meaningful feedback. In fact, weekly feedback is the #1 predictor of how engaged a team will be, whether you’re leading in-person, remote, or hybrid.

With this curriculum, your team will learn how to give feedback that inspires growth without coming across as harsh or critical. Across 13 sessions, you will master:

The mindsets and patterns that turn hesitant managers into decisive communicators.
How to set crystal-clear expectations so that you can build trust.
The three core types of feedback every leader must know to tackle even the hardest feedback conversations confidently.
Proven formulas for giving feedback and holding people accountable—so you can be clear without being “the bad guy.”

The result? Leaders will transform fear of feedback into a tool for building trust, developing talent, and driving performance.

What's Inside

Video summaries to kick off each session and introduce key concepts.

Leader guides with step-by-step facilitation notes so you never wonder what to say.

Discussion questions to spark meaningful conversation.

Printable participant workbooks for hands-on application, with action steps participants can use immediately.

Chapter tie-ins that align each session with a chapter of Firm Feedback in a Fragile World, so participants connect reading insights with hands-on practice.

With 13 sessions, that's a full year of leadership development for less than $50 per session.

Built on Experience That Gets Results

Jeff Hancher is a national bestselling author and leadership expert with more than two decades of executive experience inside a Fortune 500 company. After witnessing how untrained managers often struggle—leading to disengaged teams and costly turnover—he made it his mission to equip leaders with the tools they need to thrive. Through his coaching, speaking, and bestselling book Firm Feedback in a Fragile World, Jeff has helped leaders across industries transform feedback from a fear-inducing task into a powerful driver of growth and performance.

Now, you can access the same expertise Jeff has delivered to these world-class organizations.

Praise for Firm Feedback in a Fragile World—The book that inspired the curriculum

Sarah Nuse, Founder and CEO of Tippi Toes

"Feedback has always been a stumbling block for me, but Jeff Hancher helped me see that it's the key to real growth. His clear and direct insights make navigating feedback simple, effective, and transformational."

Mike Weinberg, Author of New Sales. Simplified and The First-Time Manager: Sales

"Jeff Hancher tackles one of my favorite leadership topics—how to radically ramp up accountability and deliver honest feedback in a way that protects relationships."

Michael Hyatt, NYT Bestselling Author and Founder of Michael Hyatt & Company

"Jeff Hancher delivers a master class in leadership with Firm Feedback in a Fragile World."

FAQ

How do I access the curriculum?

As soon as you enroll, you’ll get instant digital access to all 13 sessions. Everything is delivered online and neatly organized—videos, leader guides, participant workbooks, and discussion questions—so you can start right away.

Do I get lifetime access to the materials?

Yes! Once you purchase, you keep the curriculum forever. You can use it year after year, with as many teams or leaders as you’d like, without ever paying extra.

Can I reuse the curriculum with multiple teams?

Absolutely. We designed the program to be scalable. Whether you’re developing one manager or running sessions across multiple teams, you’ll have all the tools you need to repeat the process.

How long is each session?

Each session takes about 60–75 minutes, including teaching, discussion, and exercises. That means you can easily fit it into weekly team meetings or dedicated leadership development sessions.

How much prep time does the leader need?

Very little. The Leader Guide walks you step-by-step through each session, so you can feel confident leading even if you’ve never facilitated before. Most leaders report spending 15–20 minutes prepping for each session.

Is this curriculum for new managers, experienced leaders, or both?

Both! New managers will get a solid foundation of leadership skills, while seasoned leaders will discover new tools and frameworks to sharpen their approach. We’ve designed the sessions to be accessible yet challenging at every level.

How is this program different from other leadership trainings?

Unlike generic trainings, this curriculum is ready to deliver and based on Jeff’s bestselling book Firm Feedback in a Fragile World. Every tool, video, and guide is designed to create real behavior change, not just theory. You don’t need to reinvent the wheel; everything is done for you.

How quickly will I see results?

Leaders often notice a shift in their teams after just a few sessions. Managers gain confidence, communication improves, and accountability increases. By the end of the 13 sessions, you’ll have leaders who know how to deliver feedback that drives performance and engagement.

Do participants need to read Jeff's book first?

Yes—we recommend it. Each session in the curriculum corresponds to a chapter in Jeff’s bestselling book, Firm Feedback in a Fragile World.

The book provides the conceptual foundation and storytelling, while the curriculum turns those insights into practical application through videos, leader guides, discussion questions, and participant workbooks.

By reading the book alongside the sessions, participants gain both the why and the how, ensuring the lessons stick and translate into real-world results.

What does the $499 include?

All lesson materials are located on our convenient online learning platform.
Video summaries to introduce each session.
Leader Guides with step-by-step facilitation notes.
Participant Workbooks (digital PDF format, unlimited printing).
Discussion questions and exercises for every session.

Please note: We designed each session to pair with a chapter from Jeff’s bestselling book Firm Feedback in a Fragile World, which participants should purchase separately. The book provides the concepts and frameworks, while the curriculum delivers the hands-on application.

What if I'm not satisfied?

Yes. We’re confident this program will deliver results. That’s why we offer a 30-day money-back guarantee. If you’re not satisfied, simply let us know and we’ll refund your purchase, no questions asked.

Stop paying the price of unclear feedback and broken trust.

You don’t have to choose between results and relationships. Get The Firm Feedback Curriculum and give your team the framework to deliver truth with compassion and unlock consistent results through effective conversations.