Workshops
The Firm Feedback Experience:
The Leader’s Path to Accountability & High Performance
Based on the bestseller Firm Feedback in a Fragile World
Why Firm Feedback?
A major part of performance management is setting clear expectations through uncomfortable conversations.
Seven out of ten employees are not actively engaged when managers don’t hold them accountable for performance. But we believe that setting expectations and giving clear feedback creates a culture of engagement and allows the leader to earn the right to hold people accountable.
Do you ever find yourself wishing for a higher level of engagement on your team?
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The Firm Feedback Experience is a 1-day immersive, coach-led session in which participants receive the training needed to embrace performance management and accountability rather than dread them.
What Will You Learn?
At the foundation of the course is our information and techniques surrounding the different types and uses of feedback. Based on the Bestselling book Firm Feedback in a Fragile World, this course gives participants the foundation to not only learn new information but also implement tangible changes to develop their performance management plan.
The information and techniques taught will lead to an understanding of why feedback is a gift.
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How to identify issues that require a conversation
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How to build confidence for when a tough discussion is required.
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The 4 types of feedback and knowing when you use each.
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The Situation/Behavior/Impact Technique and how to execute it.
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The 5 questions every leader must know to give swift and immediate feedback.
Sales Academy
Why Sales Academy?
Say goodbye to losing business to the company down the road and say hello to meeting and exceeding your profit goals.
With 25 years of sales experience, as both an individual contributor and executive sales leader, Jeff brings industry experience and time-tested strategies into his trainings. His techniques have been proven to help you increase the size of your business by enhancing your closing ratios.
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Are your sales closing rates consistently not meeting your expectations?
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Do you find yourself getting frustrated as buyers use your sales team as quote machines?
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Do you find that inferior competitors are stealing your business?
What Will You Learn?
The Sales Academy will take your organization through every step of a proper sales cycle. From the initiation of the first prospecting call to closing the sale, Jeff will teach your salespeople how to effectively appeal to their prospect’s business objectives and buying motives.
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The Sales Academy comes with a heavy amount of role playing to allow for practice and live coaching.
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How to identify their ideal clients
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How to gain more activity through phone prospecting.
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A thorough review of the steps necessary to get from first appointment to closing.
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The secret questions that will uncover buying motives and business objectives.
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How to deliver an effective sales presentation.
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Objection handling techniques that work
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Closing / trial closing techniques
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Obtaining referrals
Leading with Influence
How to Lead Beyond Your Title
Why Leading with Influence?
A leadership title gives someone authority. It does not guarantee that people will trust their judgment, support their decisions, or follow them through change.
Leading with Influence is a half-day workshop that helps leaders understand how influence is built through everyday interactions. Participants examine how their communication, credibility, consistency, and understanding of others affect their ability to gain commitment and move work forward.
Jeff Hancher draws on more than 25 years of leadership experience to help participants recognize the difference between directing people and influencing them. Through practical teaching, discussion, and application, leaders learn how to create stronger alignment without relying solely on their position.
This workshop is designed for managers, emerging leaders, and experienced executives who want to strengthen their leadership presence and increase their impact across the organization.
What Will You Learn?
Participants will learn how to:
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Recognize the difference between positional authority and earned influence
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Build credibility through consistent words, decisions, and actions
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Understand what matters to the people they lead
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Communicate expectations in a way that creates clarity and commitment
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Respond to questions and resistance without becoming defensive
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Connect organizational priorities to the values and motivations of the team
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Strengthen trust before high-pressure decisions and difficult conversations
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Apply four practical principles for leading with greater influence
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Participants leave with a clearer understanding of how others experience their leadership and a practical roadmap for increasing their influence at every level of the organization.
Workshop
TESTIMONIALS
